denver counseling



Here are some answers we are often asked at our Denver counseling center:

Does Creative Counseling Center accept insurance?

Creative Counseling Center accepts Victim Compensation. If you or a family member is the victim of a crime that occurred within the last 12 months, please call us to see if you might qualify for victim compensation. Creative Counseling Center is out-of-network with all insurances and does not bill any insurance companies, including Medicaid. Except in cases of victim compensation, we request that fees be paid at the time of service. Although we do not accept insurance nor submit invoices to insurance companies, we will email you a monthly “Superbill” statement containing all pertinent information and insurance coding that you can submit to your insurance company. Depending on your “out-of-network” benefits, you may be reimbursed a portion of what you paid us, or the amount you paid might apply toward your deductible. How it is applied is based solely on your insurance benefits plan. We recommend calling your insurance company to understand your out-of-network benefit specific to behavioral or mental health.

What is the cost of therapy at Creative Counseling Center?

Sessions are $135 for individual or play therapy, and $165 for couples counseling or family therapy. Sessions are typically 50-minutes long. On occasion, family therapy may be scheduled for a longer duration depending on the circumstances.

Will therapy be able to help me?

Therapy is very helpful to most individuals. Some may not find therapy to be helpful to them. Therapy is very much a collaborative process between the client and their therapist. Most find the support and guidance of a trained and experience therapist helps them feel better, increases their ability to cope with their circumstance, and implement solutions for positive, lasting change. 

How is talking to a therapist different than talking to friends or family?

A professionally-trained therapist is able to listen objectively and confidentially to your concerns. They are trained to listen in a very careful and specialized manner and are often able to help you recognize patterns in your life and help you change or shift those patterns. A therapist is often able to challenge you, respectfully, to recognize how distorted perceptions or feelings from the past might be affecting current relationships and situations, thereby allowing you to grow and change so that those same distortions don’t cause continued problems or concerns. A therapist helps you make examine things from all the angles that are important to you.

It’s always good to have the understanding and support of family and friends, but they are less likely to be able to provide objective feedback, psycho-education, or brainstorm solutions. When you share your personal thoughts and feelings with friends and family, they may have strong feelings or expectations about how you should proceed which can interfere with your freedom to decide what is best for you. There is an advantage to being able to look at all facets of your thoughts and feelings in private with a therapist, who is a third party and not in your circle of friends or family, with the knowledge that your conversations will remain completely confidential.

How do I know when my child needs therapy?

There are countless situations where the support of a therapist may help your child. Significant life events, like losing a parent, going through a divorce, relocating to a new area, or experiencing any type of abuse, trauma or neglect can all indicate the need for therapy. We encourage parents to take advantage of our free phone consultation to determine if therapy is right for your child.

I've been told to get play therapy for my child...but what is play therapy?

Play therapy refers to many treatment methods, all of which make use of one or more of the natural benefits of play. A young child is not at an age where they have learned to identify and label their emotions, let along sit still and communicate their emotions to a therapist. Play therapy is a special therapeutic approach for working with children, adolescents, their families and/or care providers, taking the child’s attention away from what they think they should say and allowing them space to actually communicate through play. 

Play is a natural medium for children. Typically, children have not developed the cognitive or verbal skills that adults use to discuss feelings, emotions, and experiences in therapy. A safe and structured playroom environment is established where children are encouraged to play in ways that reveal their concerns, problems, and issues they are struggling with.

Come on in… we would be happy to give you a tour of our play rooms. 

How long will therapy take?

It’s difficult to answer this question without learning more about you. Everyone is different, therefore everyone’s therapeutic journey is unique to them based on their needs and goals. Some come in with a very limited specific challenge they want help with while others want to examine many issues in their life for personal growth and increased self-awareness. Additionally, you have to go at their own pace in therapy.

You will explore and discuss your expectations and goals for therapy with your therapist during your first session—that will give you a beginning idea of how long therapy might take.

What if I’m not sure what to work on in therapy?

It’s not uncommon for people to enter therapy unsure what exactly they want to work on. They may know that something is wrong but can’t quite identify what the problem is or where to begin. In that case the first goal of therapy is to help you clarify what is going on. Therapists are very skilled at asking the right questions to help you focus inward and find the problem. After a few sessions you will probably have a much better idea of what direction you want to go in and what goals you want to set. As with most things, it is important to set a direction and goals as soon as you can in order get the most out of your therapy.

What if I need to cancel or re-schedule an appointment?

You are able to cancel or reschedule appointments by contacting your therapist or by leaving a voicemail. Any appointments that are not canceled or rescheduled 24-hours prior to the session will be billed at the full rate.

How do I know if a therapist is right for me?

It’s important to feel comfortable talking with your therapist and that they are genuinely interested in you. Your therapist should be experienced and licensed, or working toward licensure with an approved supervisor, at a minimum. We encourage our clients to interview their therapist like you would with any other profession to make sure they are a good fit for both of you. Check out blog post for interviewing questions to ask your therapist.

Do I really need therapy?

People go through difficult circumstances in their lives without seeking therapy all the time. They gather together their strength and resilience to handle things on their own with the support of friends, family, and their faith community. Sometimes though that is not enough. It is a sign of strength to seek out therapy help if/when you realize that you are not able to handle things as well as you would like or you are experiencing too much stress. At those times a good therapist can help you handle the difficult situation better and learn ways to be stronger, more resilient, and able to handle similar issues in a more healthy way in the future. 

What do all those credential letters mean?

LPC: Licensed Professional Counselor*
LMFT: Licensed Marriage and Family Therapist*
CACII: Colorado Addictions Counselor II
RPT: Registered Play Therapist
EFTCert1: Emotional Freedom Technique, Certified Level 1

*LPC and LMFT licenses indicate that a person has obtained a Master’s degree (MS or MS) in a behavioral science discipline at a nationally accredited university. Both LPCs and LMFTs are required to have also completed 2,000 hours of supervised experience in counseling with individuals, couples, and families, and must pass their exams by their respective regulatory boards to be eligible for licensure in the state of Colorado.

What will my first therapy appointment be like?

Once you have scheduled your first appointment with us, please print out the Intake Form from our website, complete it at home, and bring it with you to your first appointment. You can also complete this information when you arrive for your initial appointment if you wish. In that case, you should plan to arrive about 15-minutes early to give yourself enough time to complete the form in our waiting room before your appointment starts.

When you arrive for your first appointment, check in with our office manager. She will let us know that you have arrived, and which therapist you are scheduled to see.

You will meet with your therapist in a private confidential office setting where you can talk about anything you wish. At the beginning of our first meeting we will need to spend a few minutes discussing confidentiality, fees, and disclosure and consent issues. Once those matters are out of the way, we will want to know about what brings you to counseling. We will also want to know what expectations you have for this counseling as well as any concerns you may have.

During your first meeting we will explore with your history to get a sense of your background, current circumstances, significant events in your life, and what you see as your strengths and weaknesses. We will spend quite a bit of time talking about the challenges that you are currently facing and want counseling help with.


Based on your needs and goals, we’ll pair you with a counselor who practices the therapeutic modality most likely to support you on your journey towards mental and emotional wellbeing.



If you have questions about counseling, would like to find out if counseling could help you or a loved one, or are interested in learning more about us and the counseling services we offer, just complete the brief form below and a member of our team will be in touch shortly.



Call Us

(303) 843-6000

Visit Us

6021 South Syracuse Way Suite #216
Greenwood Village, CO 80111


Office Hours

Monday-Thursday: 8am-8pm
Friday: 8am-2pm
Saturday: 9am-4pm

denver counseling